|
Name |
Comprehensive Town Development Management System |
|
Description |
The Town Development Department of Surat Municiapl Corporation intended to be cent
percent eGoverned with all its processes reengineered towards Citizen Satisfaction
and internal efficiency and efficacy.
Strategic Alliance provided its services for developing a Systems Requirement Specification
including the following phases:
- As-Is Systems Study
- Business Process Reengineering
- To-Be Systems Drafting
- To-Be Systems Finalisation by DelPhi method.
- Development of Systems Requiement Specification based on To-Be Systems documentation.
|
|
Salient Features |
- The BPR cycle cut down the required tasks by nearly 30%
- The To-Be process suggested was selfsustaining and selfmonitoring
- As as result of BPR all the process were more efficient and effective.
- A strong MIS and DSS framework was designed
- The entire processes including all its subprocesses were more transparent
|
|
Deliverables |
- As-Is System Documentation
- To-Be Systems Documentation
- Systems Requirement Specifications
|
|
Client |
Town Development Department, Surat Municipal Corporation |
|
Technology Used |
Not Applicable |